Privacy Policy

Stranex Solutions ("we," "us," or "our") operates the website stranexsolutions.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Information you provide directly:

• Name, email address, phone number, and company name when you fill out a contact form, request a quote, or subscribe to our newsletter
• Payment and billing information when you purchase our services (processed securely through Stripe)
• Any other information you voluntarily provide through forms or communications

Information collected automatically:

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services
• Respond to your inquiries and fulfill your requests
• Send you project updates, invoices, and service-related communications
• Send our monthly newsletter (only if you subscribe; you can unsubscribe at any time)
• Improve our website, services, and user experience
• Comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

• Service providers: Trusted third parties that help us operate our business (e.g., Stripe for payments, Firebase for hosting, email service providers)
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

6. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request a copy of the data we hold about you
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at ospain@stranexsolutions.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Stranex Solutions
Charlotte, NC
ospain@stranexsolutions.com
+1 (980) 267-7715